Once the order is placed, we will process the next business day, and ship out within 2-3 business days.
Orders are processed Monday thru Friday, 9 am - 6 pm, HK local time, excluding Hong Kong government holidays.
E-mail notification with your tracking number will be sent once your order ships.
We offer shipping to all countries. We are working to develop a shipping calculator to provide you with rates. Until we have the calculator operating, please email us with what goods you would like to order. We will provide you with a shipping quote within one business day. Please be advised that you will be responsible for all import fees, tax and duty assessed on your order. We cannot guarantee that you will or will not be charged any customs taxes or duties once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
All international purchase without prior consultation with customer service will NOT be processed. Some carrier does not accept liquid products. And countries are forbidden liquid product shipments.
For Hong Kong addresses, we use local carriers with standard ground shipping rate. For International addresses, various shipping carriers might apply. Please contact us for detail.
Damaged & Lost Shipments
All liabilities are transferred to shipping carriers once the package is ship out from our processing facility. If your package is lost, damaged, or stolen. Contact local and international shipping carriers for a report of lost and damage. You will not be refunded and your order will not be replaced by us.
ALL Sales are final. Please see Terms and Conditions for detail.